Crescent Copywriting

Privacy & Cookie Policy

PRIVACY NOTICE

As a copywriter, I care about making things clear, simple and easy to understand – whether that’s your copy or my data policies. I have written this Privacy Notice in line with the General Data Protection Regulation (GDPR) to tell you exactly how I use your personal data.

A bit about me

I am Joanna Berthelot and I run Crescent Copywriting. I am the business’s Data Protection Officer.
You can email me at hello@crescentcopywriting.com or call me on 07926 805 909.


Why I use your data

I only use your data for the following reasons:

  • Because you have enlisted my services for a project. If you contact me for help with a piece of content, I will use your contact details to liaise with you about and return the work. I will also use your data to send you an invoice once the work is finished. The lawful bases for this are: 1) consent, because you have engaged me for a specific task and provided your details for the completion of that task; and 2) contract, as I need your details in order to complete and return the work, and take payment.

  • Because we have worked together in the past and I want to ‘touch base’ to see if you need my services again. If you have previously outsourced a project to me, I may send you an email every so often to remind you of my services and see if you need my help with anything. The lawful basis for this is consent, as you have provided your details so that I can deliver my content services. Of course, if you would rather not hear from me again, let me know and I will remove your details from my records.

  • Because I am offering a service or promotion that may be of interest to you. If you work within an industry that my services are relevant to, I may send you some form of lumpy mail to tell you about my offering. I may use Google to find your business’s address. I may contact you because an existing client of mine has provided me with your details. The lawful basis for this is legitimate interest, which I explain below.

  • Because I would like to outsource work to you. If you are a copywriter, proofreader or editor, or have a skill that is relevant to my business, I may contact you to outsource projects. You will have either contacted me directly to provide me with your details, or have been referred to me by a colleague. If I contact you because you have provided me with your details, then the legal basis for this is consent. If I contact you following a referral, then the legal basis for this is legitimate interest.


My legitimate interests

As a freelance copywriting and content supplier, my business relies on finding new contacts and introducing my services to industries of interest. As such, I contact agencies under the legitimate interest condition to tell them about my current services and promotions.

In order to carry out as much work as possible for my clients, I sometimes need to outsource work to other copywriters or professionals. This is a legitimate interest, and means that I will sometimes contact suppliers using information provided to me by other contacts – this is of benefit to both myself and the suppliers, as it potentially provides them with paid work.


I do not sell your data to third parties, and I do not transfer your data to other countries.

If I am not able to take on your project, I may pass on your details to another copywriter who may be able to help. However, I would always ask your permission before doing this.

If you provide me with an email address or phone number, these may be stored in Gmail. For accounting purposes, your data will be stored in Wave upon completion of a project.

Sharing your datA


I will keep your data on my records for no longer than five years after our last contact.

How long I keep your data


Usually, I get personal data directly from the client. Sometimes, my clients refer me to their connections and pass on their details if they think my services will be useful and relevant. If I am looking for agencies to send lumpy mail to, I may use Google to find their details.

Where I get your data from


You have the right to access, correct or delete your personal data from Crescent Copywriting’s records, or restrict how your data is processed. You can request this at any time by emailing or phoning me. If you have previously provided me with consent to use your personal data, it is your right to withdraw this processing consent at any time.

Your rightS


You can lodge a complaint with the Information Commissioner’s Office (ICO) if you think that I have lost or misused your data. The ICO’s address is: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

Making a complaint


The minimum I need from you is an email address. Without this, I will not be able to return your completed project or provide you with an invoice for the work, as per our contract.

Why I need your data


If you have any questions about this Privacy Notice, please feel free to contact me.